Customer Service Representative
Dual-Core Professional blending 3 years of Automotive Technical Expertise with 4+ years of robust Customer Service, Sales, and Account Management. Highly adept at mechanical diagnostics and repair, achieving sales targets, and managing high-volume, multi-channel customer interactions (calls, social media, telesales). Proficient in leveraging technology (CRM: 3CX/Ameyo, POS systems, MS Office) to ensure operational efficiency, meticulous record-keeping, and driving a customer-first, solution-d...
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